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Bridge Call Tracking - Help Desk
- Freeware
- 15.5 KB
- kemma
Description of Bridge Call Tracking - Help Desk 1.5:
A technical call, ticket, issue, problem tracking system for the customer call center, help desk, user support center, or any shop where technical issues are tracked, managed, and reported. Features include dynamic definition of fields to track, hot lists, graphs, automatic paging, an e-mail interface, reports, and query for searching within issue history. There is no limit to the number or type of data fields that can be tracked or graphed.
Supported OS: Windows 3.x, Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003
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